Customer Service Representative - State Farm Agent Team Member
Full Time in Brecksville, OH
Benefits
- Competitive salary
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION
As a Customer Service Representative with Scott Gehring, State Farm Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
- Communicate with customers effectively via phone, electronically and in person.
- Establish relationships to generate sales to new and existing customers.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
QUALIFICATIONS
- Property & Casualty License required, willing to train and assist with licensing.
- Customer service experience.
- Detail oriented.
- Self-motivated.
- Proactive in problem-solving
BENEFITS
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
Compensation $25.00 - $30.00 per hour
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none